SMBiT Professionals
Sydney Chapter
Next meeting
Tuesday
13th October 2026
SMBiT Professionals Sydney Chapter meets on the second Tuesday of the month
Main Event
4:30pm-6:30pm
Stay a while afterwards and have dinner, a drink and a chat
Dinner 6:30pm-7:30pm
This meeting will be live streamed
Location
The Union Hotel
271 Pacific Highway North Sydney https://www.unionhotel.com.au/
Map
Registration
Register NOW using the link below (at left if you're on the Web page)
The Great MSP Thought Leadership Debate
Join us for a lively discussion about what’s happening in the MSP industry today—and what the future may hold for our businesses and sponsors.
We’ll explore how AI and superintelligence could shape the next five years, and what it will take to make money and grow in a changing landscape.
Come along, share your perspective and join the debate, chaired by Scott Atkinson.
Round Table Discussion
Open Forum
... issues, ideas, highs, lows, great tools you have found, bring them to the table!
Register using the link below
Brisbane Chapter
Wednesday
14th October 2026
SMBiT Professionals Brisbane Chapter usually meets on the second Wednesday of the month
Dinner
5:00pm - 6:30pm
6:30pm-8:30pm
Stay a while afterwards and have a drink and a chat
Pineapple Hotel
706 Main St Kangaroo Point QLD 4169
Join Here
3CX is dead. Long live UCS!
Radek Tkaczyk - Technical Director
3CX has long been the king of VoIP and IP based PBX systems in the SMB market, but with years of constant company failures, dwindling technical support and a CEO/founder who is getting increasingly aggressive and actively rejecting channel partners from their ecosystem, MSPs have had enough. Much like VMware, which went the way of the dodo, it seems that 3CX is following the same trajectory. But for those channel partners who are searching for an alternative to 3CX, there is salvation in another cloud hosted phone system solution, NetVault UCS. Built on a technology stack of 5 proven layered technologies, NetVault UCS provides an alternative from 3CX that is better, faster and cheaper. In this session Radek will demonstrate the slow demise of 3CX over the last 5 years, and demonstrate how NetVault UCS can integrate into almost any small business.
Estate and Succession Planning for IT & Managed Services Business
Janina Byrne - DLC Legal
Most owner-operated IT and managed services businesses run on the owner's client relationships, credentials and technical knowledge. This session looks at what happens to the business — and the family behind it — if the owner is suddenly out of the picture through death or incapacity, and what can be put in place now to avoid that.
The session covers:
Personal estate planning essentials — Wills and what happens without one, Enduring Powers of Attorney, superannuation death benefit nominations and testamentary trusts
Business succession structures — buy-sell agreements and how they are funded, shareholder and partnership agreements, and reducing key-person dependency
Traps specific to IT and MSP businesses — assignment and change-of-control clauses in client and vendor contracts, and digital asset and credential registers
Current tax developments — the small business CGT concessions and the reforms taking effect from 1 July 2027
Attendees will leave with a five-item action list to work through.
The session is general information only and is not legal, tax or financial advice.
New Zealand Chapter
Wednesday 21st October 2026
SMBiT Professionals New Zealand Chapter meets on the Third Wednesday of the month
4:00pm-6:00pm
NZST
Diana Drury, Dijital Team
Round table discussion
Open forum ...
... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table!
Adelaide Chapter
21st October 2026
SMBiT Professionals Adelaide Chapter meets on the third Wednesday of the month
5:30pm- 6:30pm
6:30pm-9:00pm
The Duke of Brunswick Hotel
207 Gilbert Street, Adelaide SA 5000
Register NOW Using the Link
Are you confident your customers’ Microsoft 365 environments are truly protected—or are you overlooking one of the biggest vulnerabilities?
Karl Thomson
Backing up data is critical, but in today’s threat landscape it’s simply not enough. In this session, we’ll dive into why Entra ID is a cornerstone of Microsoft 365 security—and how failing to protect it exposes businesses to major operational and financial risk.
We’ll break down Microsoft’s Shared Responsibility Model in practical, easy‑to‑apply terms, and explore a real-world case of a New Zealand organisation whose Microsoft tenant was compromised. You’ll see how the attack unfolded, what could—and couldn’t—be recovered, and the downstream costs and disruption that followed.
We’ll also look beyond cyberattacks to another growing risk: service outages and cloud unavailability. Events like the recent Cloudflare DNS outage highlight why relying on a single vendor for both production and backup can leave you vulnerable. Should you really store your backups with the same provider you're trying to protect yourself from?
While we’ll introduce Arcserve’s built‑in capabilities designed to address these gaps, this session is first and foremost about empowering you. You’ll also get to experience a live demo showcasing exactly how these risks play out and how the right protection strategy can mitigate them. You’ll leave with a clearer understanding of the threats, the right questions to ask, and the insights needed to assess whether your customers can truly tolerate downtime—or if it’s time to rethink what “protection” really means.
Register using the link.