* NOTE NEW START TIME 4:30pm *
SMBiT Professionals
Sydney Chapter
Next meeting
Tuesday
14th July 2026
SMBiT Professionals Sydney Chapter meets on the second Tuesday of the month
Main Event
4:30pm-6:30pm
Stay a while afterwards and have dinner, a drink and a chat
Dinner 6:30pm-7:30pm
Location
The Union Hotel
271 Pacific Highway North Sydney https://www.unionhotel.com.au/
Map
Registration
Register NOW using the link below (at left if you're on the Web page)
Member Presentation
Scott Atkinson, TribeTech
A mystery member presentation
Your Staff Are Using AI Every Day!!
Liam Neville – Partnerships & Alliances Manager at GuardWare Australia
What if you had a data movement problem sitting right under your nose and didn't even realise it was happening?
With the volume of AI tools available, partners are being asked daily by their customer how they can have both visibility and control of what their staff are puting into these tools and the results are often scary. Legal Contracts, Board Papers, Balance Sheets etc. The results are endless.
But receiving alerts is one thing. How do you now both manage and educate your staff on best data practice within the workplace? GuardWare will be joining to discuss how their solution addresses this use case at both a data and content level as well as showcasing the recent launch of their MSP offering launched in region.
Open forum ...
... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table!
Register using the link below
This meeting will be live streamed
New Zealand Chapter
Wednesday 15th July 2026
SMBiT Professionals New Zealand Chapter meets on the Third Wednesday of the month
4:00pm-6:00pm
NZST
Online Meeting
Liam Neville – Partnerships & Alliances Manager
GitHub Copilot demo
David Nicholls
In this session, David will give a practical, high‑level introduction to using GitHub Copilot to actually get things done as an MSP. He’ll demonstrate how Copilot can be used to rapidly create and refine scripts for common real‑world tasks Microsoft 365 admin jobs without needing to be a professional developer. The focus is on using AI as a productivity accelerator, not a replacement for technical judgment.
We will also look at how it can help MSPs produce better reports across Microsoft 365 and even local file systems. This will be a demo‑driven, approachable talk aimed at getting you comfortable enough to start experimenting straight away, with clear examples you can adopt.
Round table discussion
Adelaide Chapter
Wednesday
15th July 2026
SMBiT Professionals Adelaide Chapter meets on the third Wednesday of the month
Dinner
5:30pm- 6:30pm
6:30pm-9:00pm
Stay a while afterwards and have a drink and a chat
The Duke of Brunswick Hotel
207 Gilbert Street, Adelaide SA 5000
Register NOW Using the Link
Built to Grow or Built to Sell? M&A and Exit Planning for MSP Owners
Gary Paradise - Concept Data
This session is aimed at small and growing MSP owners and IT business leaders, focusing on how to think about growth, succession and exit planning in a practical and realistic way.
Cyberspace, Sovereignty, and Human Rights: How the Digital Age Reshaped State Power
Sean Perkovic - DP Computing
The internet started as a military failsafe. It's now a global public space, and the old rules of state power haven't kept up. This talk traces three fault lines. First, sovereignty: borderless networks let individuals, corporations, and rival states contest control that used to belong to governments alone. Second, human rights: the same connectivity that fueled movements like the Arab Spring also enabled mass surveillance, from the NSA's PRISM program to China's profiling in Xinjiang. Third, security: cyberweapons like Stuxnet and Russia's operations in Ukraine show conflict moving into a domain with almost no binding international law. Together, these threads raise one central question: can global governance catch up to a world that no longer respects borders?
Round Table Discussion
... issues, ideas, highs, lows, great tools you have found, bring them to the table!
Register using the link.
Cyber Pre-Day
22nd July 2026
11:00am - 5:00pm
Western Sydney Convention Centre
81 Mulgoa Road, Penrith, NSW
Cyber Pre Day
Alex Tilley, Okta and Aaron Bugal, Sophos
This hands-on workshop is designed for MSPs who are doing more with less. The central theme is using AI to punch above your weight, turning a small team of two into the effective output of twenty when it comes to vulnerability management and beyond.
Alex and Aaron will dig into Project Glasswing, Anthropic's landmark initiative using their Claude Mythos Preview model to autonomously identify and patch zero-day vulnerabilities across the world's most critical software.
That brings us to the citizen developer problem, technical people with the power to develop faster than ever before. Aaron will walk through a practical framework for navigating this new reality.
Paul Byrne will be back to unpack the implications for cyber insurance as the risk landscape continues to shift and expectations around continual compliance only grow.
Bring your hard questions and real world problems to the open forum, where no question is too basic and no problem too niche. The session is designed to get practical and actionable. Keep an eye on the community forums where we will be posting ahead of the workshop to gather questions and topics, so we can make sure we have the right people in the room.
Sales/Marketing Pre-Day
From Referrals to Revenue Engine: Building Predictable Growth for MSPs By Aaron Smith and Kayla Ellice
Most MSPs and IT services businesses rely heavily on referrals, existing relationships and vendor-generated opportunities. While these channels can fuel growth initially, they often create inconsistent results and make it difficult to scale.
This interactive pre-day workshop is designed to help MSP and technology business leaders build a more predictable and sustainable approach to growth by aligning sales and marketing into a single revenue-generating system.
Throughout the day, Aaron and Kayla will combine sales, marketing and business growth strategies to explore how successful IT businesses move from reactive lead generation to a structured demand generation engine that delivers long-term results.
Key topics include:
Attendees will leave with practical frameworks, workshop exercises and a 90-day action plan they can implement immediately within their business.
This is not a theoretical marketing session. It is a hands-on workshop designed specifically for MSPs and IT services businesses looking to build a scalable growth engine and create sustainable long-term revenue growth.
Leadership/Strategy Pre-Day
From Leadership to Execution: Strategy That Delivers Results By James Eling from Extreme Networks
What You’ll Gain From This Session -
Leadership
Strategy
Walk Away With
Service Delivery Pre-Day
11:00 am - 5:00pm
From Service Delivery to Customer Success: Building Long-Term Value By Tom Bennett from Colton Computer Technologies & Diana Drury from Dijital Team
Designed for emerging leaders and TSP business owners committed to delivering exceptional customer experiences, this session is presented by Tom Bennett (Customer Success & Professional Services Director, Colton Computer Technologies) and Diana Drury (Customer Enablement Manager, Dijital Team).
This interactive workshop explores the critical relationship between Service Delivery and Customer Success, providing attendees with practical frameworks to strengthen client relationships, improve service outcomes, and create long-term customer value.
Participants will learn how to move beyond reactive support models and adopt a proactive, customer-centric approach that drives retention, satisfaction, and business growth.
Attendees will leave with actionable strategies, proven best practices, and practical implementation advice that can be applied immediately to enhance service delivery and customer success when you return to the office.
Perth Chapter
28th July 2026
SMBiT Professionals Perth Chapter meets on the third Tuesday of the month.
6:15pm - 8:15pm
The Wembley Hotel White Room
344 Cambridge St Wembley 6014 WA
The Missing Middle
Brett Chalmers from Nuclear IT
How Embedded MSP Resources Bridge the Gap Between Hiring and Outsourcing
Most organisations don't need a full-time IT employee, nor do they want to hand everything over to an MSP. There's a middle ground!
Brett Chalmers from Nuclear IT will share how embedded and seconded IT resources can help clients scale capability, access specialist skills, and maintain continuity, while retaining control of their systems, priorities, and strategic direction.
He'll explore the opportunities, challenges, and real-world outcomes of this increasingly popular service model.