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• DATE CHANGE: Brisbane - SMBiT Professionals July Meeting

  • When
    01 Jul 2026
  •  
    18:30 - 20:30
  • Location
    Pineapple Hotel 706 Main St Kangaroo Point QLD 4169
  • Spaces left
    62

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  SMBiT Professionals Brisbane Chapter

  Next meeting Wednesday 1st July 2026 SMBiT Professionals Brisbane Chapter usually meets on the second Wednesday of the month   Dinner 5:00pm - 6:30pm Main Event 6:30pm-8:30pm Stay a while afterwards and have a drink and a chat   Location Pineapple Hotel 706 Main St Kangaroo Point QLD 4169 Map   Registration Register NOW using the link below (at left if you're on the Web page) Cyber Insurance Mark Godsell   I will be covering the following topics. Proposals and what information impacts premium The state of the cyber liability market. What cyber actually covers & how it responds What to do in the event of a claim. SMB1001 Certification Ryan Ettridge, CyberCert Australian courts and regulators have made clear through three enforcement actions in four years that cybersecurity risk management is a director duty—not an IT matter, not a discretionary governance exercise. What the cases have collectively established is that the standard isn't perfection. It's proportionality: documented controls, qualified expertise, trained staff, and a tested incident response plan, all commensurate with the size of your business and the sensitivity of the data you hold. The question asked isn't whether an attack happened. It's whether the organisation—and those governing it—can point to genuine, documented, proportionate steps taken before the incident. That's where certification helps. SMB1001 creates a structured, director-attested, publicly verifiable record that specific controls are in place; renewed annually, visible on a public register, and mapped to the obligations the case law identifies. Join Ryan Ettridge, CEO and Co-Founder of CyberCert, for an in-person session on how IT Providers are critical in bringing this to life for themselves and their SMB clients. The Joys & Pitfalls of Running In-Person Events Using Vendor Marketing & Development Funds Paul Barge Having helped organise and present at over 70 events over the last year and a half, I’ve gained strong, practical insights into what truly works — and what to avoid — when it comes to delivering high‑impact partner events. The session will focus on how events can be planned and executed effectively, how to maximise MDF investment, and how to differentiate partner events so they stand out in a crowded market. I will also share proven tips and practical tactics that help partners create engaging, memorable experiences that genuinely drive attendance, pipeline, and new business outcomes. Kaseya is a Gold sponsor of SMBiT Professionals Round table discussion Open forum ... ... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table! Registration Register using the link below This meeting will be live streamed

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• Cyber Pre-Day Next Level 2026

  • When
    22 Jul 2026
  •  
    11:00 - 17:00
  • Location
    Western Sydney Convention Centre

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  SMBiT Professionals Cyber Pre-Day

  Wednesday 22nd July 2026 11:00am - 5:00pm   Location Western Sydney Convention Centre 81 Mulgoa Road, Penrith, NSW   Registration Register NOW using the link below (at left if you're on the Web page) Cyber Pre Day Alex Tilley, Okta and Aaron Bugal, Sophos   This hands-on workshop is designed for MSPs who are doing more with less. The central theme is using AI to punch above your weight, turning a small team of two into the effective output of twenty when it comes to vulnerability management and beyond. Alex and Aaron will dig into Project Glasswing, Anthropic's landmark initiative using their Claude Mythos Preview model to autonomously identify and patch zero-day vulnerabilities across the world's most critical software.  That brings us to the citizen developer problem, technical people with the power to develop faster than ever before. Aaron will walk through a practical framework for navigating this new reality. Paul Byrne will be back to unpack the implications for cyber insurance as the risk landscape continues to shift and expectations around continual compliance only grow. Bring your hard questions and real world problems to the open forum, where no question is too basic and no problem too niche. The session is designed to get practical and actionable. Keep an eye on the community forums where we will be posting ahead of the workshop to gather questions and topics, so we can make sure we have the right people in the room.   Registration Register using the link below

  
  

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• Sales/Marketing Pre-Day Next Level 2026

  • When
    22 Jul 2026
  •  
    11:00 - 17:00
  • Location
    Western Sydney Convention Centre

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  SMBiT Professionals Sales/Marketing Pre-Day

  Wednesday 22nd July 2026 11:00am - 5:00pm   Location Western Sydney Convention Centre 81 Mulgoa Road, Penrith, NSW   Registration Register NOW using the link below (at left if you're on the Web page) Sales/Marketing Pre-Day From Referrals to Revenue Engine: Building Predictable Growth for MSPs By Aaron Smith and Kayla Ellice    Most MSPs and IT services businesses rely heavily on referrals, existing relationships and vendor-generated opportunities. While these channels can fuel growth initially, they often create inconsistent results and make it difficult to scale. This interactive pre-day workshop is designed to help MSP and technology business leaders build a more predictable and sustainable approach to growth by aligning sales and marketing into a single revenue-generating system. Throughout the day, Aaron and Kayla will combine sales, marketing and business growth strategies to explore how successful IT businesses move from reactive lead generation to a structured demand generation engine that delivers long-term results. Key topics include: Moving from referral-dependent growth to a predictable revenue engine Understanding why lead and demand generation is a long-term investment, not a short-term campaign Building a structured sales process, including qualification, discovery and conversion Understanding how buying decisions are made and how to position your business before prospects enter the market Creating a repeatable nurture and demand generation framework that builds trust over time Aligning sales and marketing so opportunities don’t fall through the cracks The key commercial metrics MSP owners should be tracking beyond leads and website traffic Knowing when to hire sales and marketing resources, and what business maturity should exist first Adapting your sales and marketing strategy to changing buyer behaviour and the rise of AI-driven research Attendees will leave with practical frameworks, workshop exercises and a 90-day action plan they can implement immediately within their business. This is not a theoretical marketing session. It is a hands-on workshop designed specifically for MSPs and IT services businesses looking to build a scalable growth engine and create sustainable long-term revenue growth.   Registration Register using the link below

  
  

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• Leadership/Strategy Pre-Day Next Level 2026

  • When
    22 Jul 2026
  •  
    11:00 - 17:00
  • Location
    Western Sydney Convention Centre

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  SMBiT Professionals Sales/Marketing Pre-Day

  Wednesday 22nd July 2026 11:00am - 5:00pm   Location Western Sydney Convention Centre 81 Mulgoa Road, Penrith, NSW   Registration Register NOW using the link below (at left if you're on the Web page) Leadership/Strategy Pre-Day From Leadership to Execution: Strategy That Delivers Results By James Eling from Extreme Networks   What You’ll Gain From This Session - Leadership What Is Leadership? — Army doctrine, definitions, leadership vs management Why Leadership Matters — Cost of poor leadership, the multiplier effect, and examples of civilian and military leaders Types of Leadership — Situational, Mission Command, transformational, servant Leadership at Extreme Networks — Real-world examples and lessons from the field Tools to Be a Better Leader — Army AAR, Vision, Values Strategy What Is Strategy? — Military strategy, Sun Tzu, Clausewitz, strategy vs tactics Examples of Strategy — Military & business case studies; what failure looks like Crafting Your SMB Strategy — Scaling Up OPSP, BHAG, Rocks, 4 Decisions Executing Your Strategy — Rockefeller Habits, meeting rhythms, the right metrics Bringing It Together — Leadership + Strategy = Execution. Commitments. Q&A Walk Away With Clear, practical frameworks you can apply immediately Stronger leadership and decision-making capability A sharper, execution-focused strategy for your business Tools and insights used in both military and business environments   Registration Register using the link below

  
  

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• Service Delivery Pre-Day Next Level 2026

  • When
    22 Jul 2026
  •  
    11:00 - 17:00
  • Location
    Western Sydney Convention Centre

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  SMBiT Professionals Service Delivery Pre-Day

  Wednesday 22nd July 2026 11:00 am - 5:00pm   Location Western Sydney Convention Centre 81 Mulgoa Road, Penrith, NSW   Registration Register NOW using the link below (at left if you're on the Web page) Service Delivery Pre-Day From Service Delivery to Customer Success: Building Long-Term Value By Tom Bennett from Colton Computer Technologies & Diana Drury from Dijital Team   Designed for emerging leaders and TSP business owners committed to delivering exceptional customer experiences, this session is presented by Tom Bennett (Customer Success & Professional Services Director, Colton Computer Technologies) and Diana Drury (Customer Enablement Manager, Dijital Team). This interactive workshop explores the critical relationship between Service Delivery and Customer Success, providing attendees with practical frameworks to strengthen client relationships, improve service outcomes, and create long-term customer value. Participants will learn how to move beyond reactive support models and adopt a proactive, customer-centric approach that drives retention, satisfaction, and business growth. Attendees will leave with actionable strategies, proven best practices, and practical implementation advice that can be applied immediately to enhance service delivery and customer success when you return to the office. Registration Register using the link below

  
  

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• Next Level 2026 - SMBiT Professionals National Conference

  • Start
    23 Jul 2026
  •  
    08:30
  • End
    24 Jul 2026
  •  
    18:30
  • Location
    Western Sydney Convention Centre

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