SMBiT Professionals
Sydney Chapter
Next meeting
Tuesday
14 January 2020
SMBiT Professionals Sydney Chapter meets on the second Tuesday of the month
Dinner
6:00pm-7:00pm
Main Event
7:00pm-9:00pm
Stay a while afterwards and have a drink and a chat
Location
North Ryde RSL
Cnr Pittwater and Magdala Roads North Ryde NSW
Map
Registration
Register NOW using the link below (at left if you're on the Web page)
What's new from D-Link
Phil Tarbox, National Sales Manager, Business Solutions and David Urbano, Pre-Sales Engineer
Phil and David will provide:
D-Link is a Silver partner of SMBiT Professionals
How not to be a dick when losing a client…
Wayne Small, SBSFAQ
We all know losing a client is not an ideal situation, but how should you handle a client that has chosen to leave you when you don’t want them to go? Based on a real life situation we’ve experienced where we were on the winning side of gaining a new client, we’ll walk through a DR situation that shows how we cemented the relationship with the new client and how the outgoing IT company is unlikely to see any business from them ever again. We’ll talk through the little things that we all often do every day that could contribute to you either winning or losing clients. This is a lesson not only in technical stuff, but the real stuff – the client relationship stuff that will see you succeed.
Round table discussion
Open forum ...
... issues, ideas, highs, lows, great tools you have found, bring them to the table!
Register using the link below To be eligible for any prize draw members need to have registered by the Close of Business the day before the meeting