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Next meeting
Wednesday
12 February 2025
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SMBiT Professionals Brisbane Chapter usually meets on the second Wednesday of the month
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Dinner
5:00pm - 6:30pm
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Main Event
6:30pm-8:30pm
Stay a while afterwards and have a drink and a chat
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Location
Pineapple Hotel
706 Main St
Kangaroo Point QLD 4169
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Map
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Registration
Register NOW using the link below (at left if you're on the Web page)
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Do you think every call is recorded in a ticket?
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Shannan Jones, Regional Sales Manager, APAC
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1stream is a unique integration platform connecting your communications to your PSA (Connectwise, Halo, Autotask, etc) and your third party tools. 1stream was built by an MSP for MSPs to create a better experience both internally as well as for your clients through automation.
- Would you like to Quickly create tickets from inbound calls?
- How would you like to solve the timesheet problem?
- What about security? How do you know who is calling is who they say they are?
Learn how we solve these problems and more.
bvoip is a Gold sponsor of SMBiT Professionals
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The State of MSPs 2025 Report
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Paul Barge, Channel Development Manager
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Paul's presentation will use the Datto State of the MSP Industry 2025 Look Ahead: Trends, Growth and Strategies for Success to provide an in-depth look at how MSPs worldwide are driving growth, tackling challenges and leveraging technology to stay ahead. Drawing on insights from over 1,500 MSPs worldwide, the report shares practical strategies to help you thrive, innovate and succeed in this essential yet often underappreciated industry. Whether you’re a small, agile MSP or a large provider, this report will guide you toward maximizing profitability and ensuring long-term success.
Some of the report’s key findings answer these questions:
- What are the secrets of high-earning MSPs? Learn how top performers earning $10M+ annually are leveraging automation, cloud solutions and expanded managed services.
- How are MSPs tackling cybersecurity challenges? Discover how to address threats like phishing, AI-driven attacks and remote work vulnerabilities while staying competitive.
- What does it take to improve profitability? Explore strategies to charge what you’re worth, streamline operations and build a sustainable, high-margin business.
- How are MSPs balancing hybrid work and security? See how hybrid work models are reshaping IT demands and creating new opportunities for MSPs.
- What role does vendor consolidation play in profitability? Find out why simplifying vendor management is helping MSPs reduce costs and improve integration.
- How is AI reshaping the MSP landscape? Learn how AI-powered tools are driving efficiency, enhancing security and opening new revenue streams.
- Why is cloud adoption critical for success? Dive into how MSPs are leading their clients through cloud migrations to improve scalability and flexibility.
Kaseya is a Gold sponsor of SMBiT Professionals
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Cyber Insurance - Cyber Claims & Emerging Trends
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Katrina Hickson & Tanya McGrath, Emergence Insurance
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Katrina and Tanya will delve into the cyber risks most affecting Australian small to medium enterprises (SMEs), drawing on real-world claims data. Tailored for IT professionals and Managed Service Providers (MSPs), the session will highlight key vulnerabilities, the financial and operational impacts of cyber incidents, and strategies to fortify client systems. Attendees will gain actionable insights on partnering with SMEs to improve resilience, reduce risk exposure, and leverage cyber insurance as part of a comprehensive cybersecurity strategy.
Befor is a Bronze sponsor of SMBiT Professionals
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Round table discussion
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Open forum ...
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... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table!
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Registration
Register using the link below
This meeting will be live streamed
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