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Next meeting
Wednesday 28th October 2026
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SMBiT Professionals New Zealand Chapter meets on the Third Wednesday of the month
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Main Event
4:00pm-6:00pm
NZST
This meeting will be live streamed
Join Here
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Registration
Register NOW using the link below (at left if you're on the Web page)
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3CX is dead. Long live UCS!
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Radek Tkaczyk - Technical Director
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3CX has long been the king of VoIP and IP based PBX systems in the SMB market, but with years of constant company failures, dwindling technical support and a CEO/founder who is getting increasingly aggressive and actively rejecting channel partners from their ecosystem, MSPs have had enough. Much like VMware, which went the way of the dodo, it seems that 3CX is following the same trajectory. But for those channel partners who are searching for an alternative to 3CX, there is salvation in another cloud hosted phone system solution, NetVault UCS. Built on a technology stack of 5 proven layered technologies, NetVault UCS provides an alternative from 3CX that is better, faster and cheaper. In this session Radek will demonstrate the slow demise of 3CX over the last 5 years, and demonstrate how NetVault UCS can integrate into almost any small business.
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Deconstructing Service Gross Margin
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Diana Drury, Dijital Team
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"Am I actually making money from my services?” is the first question every MSP and TSP owner should be asking. This interactive session cuts through the noise and shows you how to answer this question by focusing on the one number that truly matters: Service Gross Margin. In this session you will learn how to calculate it properly, what is really driving it, and which levers to pull to improve performance. Get this metric right, and you will gain clear visibility into what’s profitable, what’s not, and exactly what you need to do increase your margins. This session is presented as part of the Better Business Pathway Enablement program, powered by Dijital Team.
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Turn Cyber security into Certifiable Repeatable Revenue
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Ryan Ettridge
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The SMB market is shifting fast. Cyber risk is no longer about “best effort” tools and subjective advice – clients now need demonstrable proof of protection for insurance, supply-chain contracts, and regulatory obligations. CyberCert gives MSPs a non-subjective, certifiable program of work mapped to the international SMB cybersecurity standard (SMB1001). You implement. CyberCert independently certifies.
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Round table discussion
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Open forum ...
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... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table!
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Registration
Register using the link below
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