New Zealand - SMBiT Professionals October Meeting

  • 21 Oct 2026
  • 16:00 - 18:00
  • Online

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  www.smbitpro.org  

SMBiT Professionals

New Zealand Chapter



Next meeting

Wednesday 21st October 2026

SMBiT Professionals New Zealand Chapter meets on the Third Wednesday of the month



Main Event

4:00pm-6:00pm

NZST


This meeting will be live streamed


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Registration

Register NOW using the link below (at left if you're on the Web page)




3CX is dead. Long live UCS!


Radek Tkaczyk - Technical Director


3CX has long been the king of VoIP and IP based PBX systems in the SMB market, but with years of constant company failures, dwindling technical support and a CEO/founder who is getting increasingly aggressive and actively rejecting channel partners from their ecosystem, MSPs have had enough. Much like VMware, which went the way of the dodo, it seems that 3CX is following the same trajectory. But for those channel partners who are searching for an alternative to 3CX, there is salvation in another cloud hosted phone system solution, NetVault UCS. Built on a technology stack of 5 proven layered technologies, NetVault UCS provides an alternative from 3CX that is better, faster and cheaper. In this session Radek will demonstrate the slow demise of 3CX over the last 5 years, and demonstrate how NetVault UCS can integrate into almost any small business.

Deconstructing Service Gross Margin

Diana Drury, Dijital Team

 
"Am I actually making money from my services?” is the first question every MSP and TSP owner should be asking. This interactive session cuts through the noise and shows you how to answer this question by focusing on the one number that truly matters: Service Gross Margin. In this session you will learn how to calculate it properly, what is really driving it, and which levers to pull to improve performance. Get this metric right, and you will gain clear visibility into what’s profitable, what’s not, and exactly what you need to do increase your margins. This session is presented as part of the Better Business Pathway Enablement program, powered by Dijital Team.


Round table discussion

Open forum ...


... discuss issues, ideas, highs, lows, great tools you have found, bring them to the table!

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